866.567.2001 8am-5pm M-F / 8am-3pm Saturday Central

Contact LMPerformance


To ensure accuracy and correctness please use the contact form for customer service questions or requests.

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Returns

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Warranty

For all UPS/FEDEX claims: please contact us below to report damage/lost items. We will start a damge/loss claim with the carrier and may contact you with picture requests of the damages if required. UPS/FEDEX claims can take up to 14 days while carriers try to locate the damage or missing packages. If you wish to have a package shipped out before the carrier investigation is completed a new order will have to be placed online otherwise a replacement will ship once the carrier has concluded the investigation and pays the claim/or if the package is located. For Refunds: Refunds will be given after the Carrier has refunded us for the damage claim which could take an additional 5-7 days.

For All Truck Freight Deliveries: Upon the scheduled delivery of your product you find that the parts have been damaged please write DAMAGED on the ticket and refuse the product. If this is an Anderson Composites product or Seibon product you do not have to refuse it BUT you must let the driver know you are not signing as clear but you have to write damged on the ticket and immediately call Anderson Composites/Seibon to report the damage. Also please use the form below to report the damage as well so we can also notify carriers. If in rare cases you were unable to inspect the package before signing for it: All Damage claims must be made within 24hrs of Reciving the package before any claims can be made with the truck freight company. Anything after 24hrs the claims will be denied by the truck freight company. Please call the number on your delivery receipt to file a damage claim.

FLOWMASTER CLAIMS POLICY: All claims for wrong item received, damages and/or shortages MUST be made within 10 days after receipt of shipment. Please be sure to inspect your order upon receiving it and let us know right away if there are any issues. PLEASE NOTE: Most manufacturers will not issue a Return merchandise authorization for claims of this nature if the claim is not made within the above stated time frame.

CONTACT US

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(866) 567-2001*
(866) LMP-2001*
*Please note that all return requests and
cancellation requests must be done throught the form above.
LMPerformance can not process return or cancelation requests by phone.

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Why Buy From Late Model Performance?

Started in Early 2001 Late Model Performance has been setting itself apart in the industry by offering easy online ordering, fast shipping, low prices and quality customer service. We strive to make every effort to make your shopping experience enjoyable and to earn your repeat business.

  • NO hidden Fees: Late Model Performance does not charge any extra fees like processing fees or order fees like our competitors.
  • Customer Service: At LMPerformance.com we continually strive to ensure our customers receive a high level of service. We listen to your feedback and do what we can to tailor to your needs. We provide sales and customer service right here in the U.S. we do not contract our phone or customer service to other countries. No automated phone lines.
  • Accreditation and Privacy: LMPerformance.com is diligent about protecting your privacy and personal information. We are certified by The Safe Shopping Network, and security tested by 2 individual security consultant companies. Late Model Performance also adheres to strict Visa/MasterCard Regulations for processing orders.
  • Long-Standing Relationships with Manufacturers: Our long-standing relationships with numerous major manufacturers mean better prices, better availability, and exclusive promotions for LMPerformance.com customers.
  • Access to 100's of Manufacturers: Late Model Performance has access to literally hundreds of manufacturers and we add new products daily.
  • Product Selection: Our buyers research the market and hand-pick all products to ensure we have an excellent selection in a variety of price ranges. If we don't have what you're looking for, just let us know and we'll do what we can to get it for you!
  • Low, Low Prices: Through strategic relationships, the expertise of our buyers, and exceptional promotions, LMPerformance.com is able to offer some of the best prices anywhere.
  • We Stock: Unlike many online retailers, LMPerformance.com stocks. That means we have better control over our inventory, resulting in fewer backorders.
  • Better Product Information: We work hard to provide the most accurate and detailed information possible for every product.
  • Easy to Use Website: Late Model Performance has received considerable praise from customers regarding the ease of navigating and ordering from our website. We're confident that you too, will find our website "easy to use and easy to love!"
  • Price Matching: Late Model Performance will match the price on most of the products we sell.
  • Credit Card Fraud: In Order to maintain our competitive pricing and protect our customers from credit card fraud, we have contracted with an agency that investigates and prosecutes credit card fraud. All fraudulent activity will be reported. LMPerformance will also use these sites to help fight against fraud: BadBuyerList.org and BusinessesAgainstFraud. Be assured we are here to protect you.

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